Flyer's Nest

Flyer's Nest cares about the privacy of all who interact with our site. To that end, this Privacy Policy describes how Flyer's Nest ("Flyer's Nest", "we", "our", or "us") collects, uses, and shares your personal information, as well as the rights you may have in that information. This Privacy Policy applies to all users who interact with Flyer's Nest (collectively, "Users", "Guests", "you", or "your") through our website, any of its subdomains, by email or phone, through social media, or through our vacation rental services and booking platforms (collectively, "Services"). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your personal information. If after reviewing our policy, you are opposed to our practices, you must immediately discontinue use of all Flyer's Nest services. If you have any questions or concerns regarding this policy, please contact us through our contact page.

What Personal Information do we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information; and booking history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information including:

Name and contact information (email, phone number)
Booking and reservation details
Check-in and check-out dates
Number of guests
Special requests or accommodation needs
Communications about your stay
Guest reviews and feedback
Payment details (processed securely through third-party platforms)

We may also receive personal information about you from third-party sources, such as booking platforms (Airbnb, VRBO), social media accounts, and others that we have business relationships with. This may include your username, booking history, and other basic profile information.

Why do We collect such Personal Information and how is it used

We collect such Non-personal and Personal Information for the following purposes:

To process and manage your bookings and reservations;
To communicate check-in instructions, property information, and important updates about your stay;
To provide our guests with ongoing customer assistance and support;
To send promotional offers and discounts for returning guests (with your consent);
To further develop, customize, and improve our Services based on guest preferences and feedback;
To create aggregated statistical data to improve our property and guest experience;
To enhance our data security and fraud prevention capabilities; and
To comply with any applicable laws and regulations.

We will often use the Personal Information collected in our communication efforts with you. This may include efforts to notify you regarding your booking, to troubleshoot problems, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about Flyer's Nest, or as otherwise necessary to contact you. For these purposes we may contact you via email, telephone, or text messages.

Use of third-party technologies

We may also use other Third Party Service Providers whose services and solutions complement, facilitate and enhance our own. This includes booking platforms such as Airbnb and VRBO, payment processors, email services, and analytics providers. Flyer's Nest may share required personal information with these third parties for business purposes.

Other ways we share your Personal Information

Flyer's Nest may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

Flyer's Nest may share your Personal Information if we believe in good faith that this will help protect the rights, property or personal safety of Flyer's Nest, any of our guests, or any member of the general public, with or without notice to you.

In addition, should Flyer's Nest undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.

Flyer's Nest may also share your Personal Information with third parties for other purposes upon your direction or with your explicit approval.

Updates to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify users here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you don't want us to process your data anymore, please send us a request on ourContact Us page.